Monday, September 23, 2013

Changing Site Access Request Email in SharePoint 2013 (Office 365)

The option to set the email address for any SharePoint site access requests has moved around in the last few versions, so I thought I’d post this for those searching through old posts looking for one about SharePoint 2013.

This setting determines who will receive an email when a user requests access to a particular site—usually when the user tries to access the site and is denied. The tricky part is that the email address for this request is not related to the site owner permissions, it’s just a string.

To find the setting, navigate to:

Site Settings (Gear icon on top-right) > Site permissions > Access Request Settings (in the ribbon)

First use the gear icon in the top-right corner to get to the Site Settings page. If you don’t see the Site Settings link, you probably don’t have sufficient rights to make this change.

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Once there, click on Site permissions.

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This will open the “Permissions: <site name>” page where you can access the Access Request Settings option from the ribbon at the top of the screen. The option you’re changing is “Send all access requests to the following e-mail address.”

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Simply enter the email address you’d like to use for access requests and you’re done.

3 comments:

kpenegor said...

This was exactly what I needed this morning to fix an issue for one of my end users. Thank you!

Anonymous said...

They have changed the delimiter for this field from semicolon to comma, between SharePoint 2010 and SharePoint 2013.

That is, in SharePoint 2010 one might enter "TechnicalUser@company.com; AdminUser@company.com", but in SharePoint 2013 one should enter "TechnicalUser@company.com, AdminUser@company.com"

If one uses semicolons in SharePoint 2013, then the emails will only go to the last user in the list :(

Mike Strother said...

Thank you for posting this, just the info I needed.